Unable to Setup

[WeDesign]

Hi:

I installed Kitty theme and even imported the demo files. However, I am still not able to set it up properly. Honestly, it’s the most difficult of any theme setup that I have encountered. I saw that you do theme installation services, where do I access that?

The site is https://topgurl.com

Thanks

[byron]

Hola tienes los archivos de demostración? a mi en la compra del tema no me vinieron en la descarga para ver si los puedo isntalar y te ayudo igual?

[Design Themes !!!]

Hi @WeDesign.,

Thank you for contacting us.

You can import the demo content via the One Click Demo Import plugin. Kindly refer our knowledgebase link for how to import the demo contents using the One Click Demo Import plugin https://docs.wedesignthemes.com/dt_articles/one-click/

Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/

Please mail us your site credentials (WP & FTP access logins) immediately via the private reply., So that, We import demo data for you.

Please refer : https://prnt.sc/oOZUKM_CSXOH

[WeDesign]

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[WeDesign]

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[Design Themes !!!]

Hi @WeDesign.,

Kindly get into Admin Panel > Elementor > Settings > General > Post Types > Header and Footer and enable the option.

Please refer : https://prnt.sc/Egax1SNFEjoL

[WeDesign]

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[WeDesign]

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[Design Themes !!!]

Hi.,

Please refer : https://docs.wedesignthemes.com/dt_articles/dt-fw-woocommerce/

If the issue persists, please more details about your issue, help us have a better understanding of it by getting back with any Screenshot / Video like references to our support team and we will gladly assist you.

[WeDesign]

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[Design Themes !!!]

Hi.,

Utilize any of the following websites to capture the screenshot and provide the image URL in this forum

https://www.dropbox.com/

https://snipboard.io/

http://tinygrab.com/

Thank you!

[WeDesign]

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[Design Themes !!!]

Hi.,

Can you please more details about your issue, help us have a better understanding of it by getting back with any Screenshot / Video like references to our support team and we will gladly assist you.

Thank you, we look forward to helping you!

[WeDesign]

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[Design Themes !!!]

Hi.,

Please send your refund request via: https://help.market.envato.com/hc/en-us/requests/new

Regarding the Refund, We do not set the terms and conditions for refunds, they are set out by Envato exclusively => https://bit.ly/2poAHsz