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Dear Support Team,
I have created my website using the Aagan – Agency Startup WordPress Theme. According to the information on ThemeForest, this theme fully supports WooCommerce, including features like product selling, multiple currency payments, and compatibility with the YITH WooCommerce Wishlist plugin.
I have installed WooCommerce, but it is not working properly. Additionally, I noticed that the old REST API plugin is installed and activated, possibly because the old REST API is enabled on this website or old webhooks are defined. Could this be affecting WooCommerce functionality?
I would appreciate your assistance in troubleshooting the issue and ensuring WooCommerce works correctly on my site. Also, please let me know if there are any specific settings or requirements I need to check on my hosting configuration.
Looking forward to your support.
Hi There.,
Please note that our theme is fully compatible with the latest WordPress version. Kindly provide more details about the issue, and if possible, share any relevant screenshots or screen recordings. This will help us investigate the issue more effectively and get back to you with a solution
Thank you!
Hi There.,
We apologize for the inconvenience. Sometimes, when you’re trying to add a screenshot to the forum, an error may occur. Kindly send your request directly via email to [email protected] so that we can check and assist you accordingly.
We have installed the latest version of the WooCommerce plugin. Kindly update the WooCommerce database here ( https://prnt.sc/y3-lsFkACYdf ).
Please note that before updating your WooCommerce database, you should take a backup of your site. If the issue still persists, kindly let us know along with your FTP credentials, so we can check and assist you further.
Thank you!
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