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Hi.,
We apologize for the inconvenience. We attempted to resolve the issue using the file manager plugin, but unfortunately, we lack the necessary permissions to install it. To proceed, we kindly request you to contact your hosting provider and obtain the FTP credentials. Alternatively, you can ask them to grant permission to use the file manager plugin as well as provide editor access to the files.
Providing the FTP credentials would be the most effective way for us to investigate and resolve the issue promptly. Thank you for your understanding, and we’re here to assist you further once we receive the required access.
Thank you!
Hi There.,
We are currently unable to connect to your FTP due to issues with the host URL. Please provide the valid URL so that we can proceed further.
Please refer: https://prnt.sc/ppsyDT7rmW3-
Thank you!
Hi There.,
The critical error has been resolved kindly take a moment to review it
We imported the demo content on your site kindly take a moment to review it. if you are facing any difficulties please do not hesitate to contact us
Note: Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy the license.
We are always looking for ways to improve the quality of our theme, services, and customer support. If you have a moment, kindly rate us. Have a look at the video for the rating process. https://youtu.be/bMTw_RFbk-A
Hoping for a 5-star rating from your end 🙂
Thank you!
Hi There.,
We have resolved the Elementor loading error. Please check and let us know.
Please have a look: https://prnt.sc/K4pFFAaGBz5S
Hope you are happy with our support. Kindly rate us. Don’t forget to place your worthy ratings and leave an amazing review in ThemeForest. We are awaiting 5-star ratings from your side. Have a look at the video for the rating process.
Hoping for a 5-star rating from your end 🙂
Hello support,
I cant installed demo as the demo install features does not appear in my wordpress.
please help .thank you
Hi.,
We have resolved the critical error on your site. Kindly check and confirm if everything is working as expected.
Please note: Before deactivating the Adventor theme or activating another theme, ensure that you first deactivate the Adventor theme’s required plugins, such as “Design Themes Theme” and “Design Themes Framework.” This will help prevent the same issue from occurring again.
If you need any further assistance, feel free to reach out to us. We’re happy to help!
Thank you!
Hi.,
We apologize for the inconvenience caused. We are ready to assist you in resolving the issue. Could you please let us know the specific problems you are currently facing? We will make sure to address and resolve all your concerns, ensuring a seamless experience for you. Thank you for your understanding and patience.
Thank you!
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