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Dear Support,
I recently purchased the Invico – Consulting WordPress Theme from ThemeForest and installed it on my website. However, after importing the demo content, I can no longer access my website, and I keep seeing the error message:
“There has been a critical error on this website.”
Additionally, some premium plugins that came with the theme package are requesting a license, but I am unsure where to obtain them. Could you please assist me in resolving these issues as soon as possible?
I would appreciate your urgent support in fixing the critical error and clarifying how to activate the bundled premium plugins.
Looking forward to your prompt response.
Hi there,
We sincerely apologize for the inconvenience.
To assist you further, please provide your FTP and WordPress admin login details so we can check the
issue and resolve it as quickly as possible.
For security reasons, please send these details privately through the forum. You can refer to this https://prnt.sc/4XM8MUTYS3AF.
Thank you for your patience!
Hi There.,
We have checked your website, and everything is functioning well. Here are the updated plugins. Please use them to update your plugins.
To upload a plugin to WordPress, you can do the following:
Download the plugin as a zip file from a reputable source
Log in to your WordPress dashboard
Go to Plugins > Add New
Click Upload Plugin
Select the downloaded zip file
Click Install Now
Click Activate to start using the pluginPlease be informed that the plugins are included in our theme package, and there is no need to purchase them separately. However, if you are looking for the premium updated version of the plugin
If you have any further questions or need assistance, please don’t hesitate to contact us. We’re happy to help!
Thank you!
Hi There.,
We understand that timely support is important, and we appreciate your patience. If you still need assistance, we’re here to help resolve any issues you’re facing. Let us know how you’d like to proceed, and we’ll do our best to assist you
Thank you!
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