sometimes, the images we have at the testimonial carousel, explode to a huge size. Sometimes they are restored by themselves, other times are corrected with a refresh, and some times they remain huge!
Can you please more details about your issue, and help us have a better understanding of it by getting back with any Screenshot / Video references to our support team and we will gladly assist you.
If the website is fine on one browser and not on other, this could be due to caching, can you please make sure that you have cleared your browser cache or check using a new incognito window in this case,
Or
Please install any cache plugin like W3 Total Cache on a good fast host, the speed issue shouldn’t happen on any theme.
1. We are updating our themes one by one, so we are not sure when we are going to update. Once we update the theme you can get it updated here https://prnt.sc/AIg2O-cH9KES
2. Now you can enable the site loader to solve this issue.
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We aim to answer all questions within 24 hours.In some cases the waiting time can be extended to 48 hours.Support requests sent during weekends or public holidays will be processed on next Monday or the next business day.
We appreciate your patience and thank you for understanding.
