Subject: Multiple WooCommerce Issues: Product Filter, Compare Button, and Custom

[raphael]

Hello,

I am encountering several issues on my WooCommerce website:

Product Filter by Brand (AQUADESIGN):

The filtering works, but error messages are displayed.
Out of the 7 displayed products, only the HIPTECH windbreaker is clickable.
Product Comparison Button:

When using the “Compare” button from a product page, the popup window opens but remains empty.
Customer Account Access:

How can customers access their account to register or log in?
How can they modify their address, preferences, payment details, and access their order history and invoices?
Could you please assist with these issues?

[raphael]

This reply has been marked as private.

[raphael]

This reply has been marked as private.

[raphael]

This reply has been marked as private.

[raphael]

This reply has been marked as private.

[Design Themes !!!]

Hi there,

We sincerely apologize for the inconvenience you’re facing with our theme.

We have resolved the mentioned warning on your website.

The product comparison feature appears to be working normally on our end, but please verify on your side as well.

To resolve the Product Filter issue, we’ll need more details to debug and address the problem effectively. Kindly share some screenshots to help us better understand the issue and resolve it as quickly as possible.

user icon link :

Kindly navigate to the dashboard > Woocommerece > Settings > There you may see the option to Select the account page

Please refer: https://prnt.sc/xmvNnocDGtxv

Create the account page and assign it in WooCommerce > Settings as per your requirement.

We look forward to your response.

Thank you!

• This reply was modified 3 weeks, 3 days ago by Design Themes !!!.

[raphael]

This reply has been marked as private.

[Design Themes !!!]

Hi There.,

1) Slider issue:

Navigate to the dashboard > Pages > Home > Edit with Elementor > Section > Advance coursel > Style > the Style tab and check for any padding values please remove them and Also, check if there’s a Spacer widget added and remove it.

2) Product clickable issue:

Navigate to the dashboard > Appearance > Customize > Additional CSS > Add this code

.wcct_btn_wrapper a:after{bottom: 0; content: “”; left: 0; position: absolute; right: 0; top: 0; z-index: 0;
}

3)We need to investigate and compare the issue further, but we are facing difficulties logging into your site. We are unable to log in

Thank you!

[raphael]

This reply has been marked as private.

[Design Themes !!!]

Hi there.,

1) Please navigate to Templates > Saved Templates > There you can select the slider template > Edit with Elementor > There you can adjust the height of the slider to fit the container.

Refer: https://prnt.sc/rpu2FhGHOg_T

2) Kindly share your FTP login by marking it as private to make the product image clickable.

Thank you.

[raphael]

This reply has been marked as private.

[raphael]

This reply has been marked as private.

[raphael]

Hi,

I have no update since 5 days.

What happens ?

Thx

[raphael]

This reply has been marked as private.

[Design Themes !!!]

Hi There.,

We sincerely apologize for the inconvenience and the delayed response. We deeply regret missing your email containing the credentials, and we truly understand how frustrating this must have been for you.

We have responded to all your previous emails; however, unfortunately, this particular one did not reach our inbox, which is why we were unable to address it earlier.

for the product clickable issue Navigate to the dashboard > Appearance > Customize > Additional CSS > add the below code

.pif-has-gallery .wp-post-image–secondary{pointer-events: none;}

We are unable to log in to your admin dashboard. If the issue persists, kindly contact us with the updated WordPress login details so that we can check and assist you further.

If you want to add a mega menu to your menu, kindly refer to the video below.

Refer : https://youtu.be/G8pOrHnYaZU

Thank you!