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Hello,
I have a question regarding the shipping price on the checkout page.
I have set the shipping price without VAT, eg 2.50, set it to taxable and also set the shipping to have the tax applied. I expect the shipping price on the checkout to be displayed including VAT. Same as with products.
The issue is the shipping price on the checkout page is displayed without VAT. The total is ok after selection and the tax calculated correctly but the problem is the customer sees the shipping price without VAT, while he should select based on the price with VAT.
Is this normal behavior?
Thanks a lot.
- This topic was modified 1 month, 2 weeks ago by sharetheink.
The underlying problem is the shipping price on the checkout is never displayed including VAT. It is always based on what is entered as the shipping price(which should be always excluding tax).
Hi There.,
Please refer to the following Woocommerce document for tax-related queries: https://woocommerce.com/document/setting-up-taxes-in-woocommerce/
Thanks!
Hello, its not a problem related to how the taxes are set up. They are set up correctly. the problem is the taxes in the cart(but only for the shipping) are displayed without VAT. product prices are displayed with VAT.
Hi There,
Please send us your website credentials, including WP and FTP access logins. To ensure your privacy, please mark your reply as “private”. We will use this information to investigate the issue you are experiencing.
For reference, please visit https://prnt.sc/IwGbWXhl4Yfs.
Thank you.
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