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Hi.,
Thank you for purchasing our theme and contacting us.
Please check that your server has the following limits (in your wamp server php.ini file) as explained in our knowledge base link else contact your hosting support to do so.
http://support.wedesignthemes.com/knowledge-base/server-requirements/
Please send us your issue with a clear screenshot or video to get a clear view of your issues.
For the purpose of demo content import, we have used the “Unyson” plug-in to import the demo contents.
After Install the theme, you can simply activate the theme in dashboard > Appearance > Themes, here just click the “Activate” button to activate the theme. Then the notification message will appear in your dashboard for install and activate all the required and recommended Plugins.
After Install and activate the theme and plugin files, Please follow the instructions in the below knowledge base link for installing the demo contents using the Unyson plugin.
https://www.dropbox.com/s/kakd6zmsc4kvxpa/dt_unyson.gif?dl=0
http://support.wedesignthemes.com/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/
Video:https://www.youtube.com/watch?v=Zt33ypi2uno
If you found any difficulties to import demo content, Kindly make your site online then mail us your site credentials immediately via the right bottom form located @ https://themeforest.net/user/designthemes?#contact So that, we can check and import the dummy data for you.
Refer:http://prntscr.com/mkev23
cPanel login details (Admin username and Admin password)
WordPress admin login (Domain Name, Admin username, and Admin password)
FTP access login details ( FTP Host Name, FTP Username, FTP Password)
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