MENUS NOT APPEARING

[salahudeen]

I have problem with my site,

my website is hifocusbrunei.com

i temporarily activate another themes, then I return back to my Kanni theme and activated, but the top menu and some features are missing, the site not working properly, can you help me to fix the issue? below is the error

There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.

Learn more about troubleshooting WordPress.

Please advice me how to solve this issue as soon as possible, thanks

[Design Themes !!!]

Hi There.,

We need to investigate the issue from our end. Could you please reply with your WordPress and FTP login credentials so that we can investigate further and get back to you with a solution. details by marking “Set as private reply” so that we can receive your details in private.

Please refer: https://prnt.sc/oOZUKM_CSXOH

Thank you!

[salahudeen]

This reply has been marked as private.

[Design Themes !!!]

Hi there,

We sincerely apologize for the inconvenience you’re experiencing with our theme.

We need to investigate the issue from our end. Could you please reply with your FTP login credentials so that we can investigate further and get back to you with a solution? details by marking “Set as private reply” so that we can receive your details in private.

Please refer: https://prnt.sc/oOZUKM_CSXOH

Thank you!

[salahudeen]

This reply has been marked as private.

[Design Themes !!!]

Hi There.,

We have resolved the fatal error. Kindly check and let us know if everything is working fine.

Please have a look: https://prnt.sc/2Wb1SQBy7g_9

Thank you!

[salahudeen]

Thank you so much

problem Solved Sir

[Design Themes !!!]

Hi There.,

We are glad to hear that your issue has been resolved and hope you are satisfied with our support.

If you have a moment, we kindly ask you to rate our service. Your feedback is important to us.

For instructions on how to rate us, please refer to this video: https://youtu.be/bMTw_RFbk-A

If you have any questions, feel free to contact us, we’re here to help!

Thank you!