LOW RESOLUTION IMAGE

Adventor

3 years, 4 months ago josimarsantoslima
Participant

for some reason the images on the website is very low quality and blur AND THE WEBSITE SEEMS TO BE VERY SLOW. Can you guys help to fix this issue?

3 years, 4 months ago Design Themes !!!
Keymaster

Hi.,

1) Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.

Image Purchase link : https://we.tl/t-gqm4qa2LcN

But we do provide gray images as placeholders for any image that is on our demo, so users can simply change them out for their own. Most of our demo images came from https://www.shutterstock.com/ or from https://www.bigstockphoto.com/

All image changes : https://www.wpbeginner.com/plugins/how-to-bulk-upload-wordpress-media-files-using-ftp/

2) Most of it depends on page content which compromises of images. If images are properly optimized and you’re using a cache plugin and a good fast host, the speed issue shouldn’t happen on any theme.

You can try this plugin to increase theme speed – https://wordpress.org/plugins/wp-asset-clean-up/

Documentation:https://assetcleanup.com/docs/

Please refer to the Video: https://www.youtube.com/watch?v=_in5ZNZ3C-M

Thank you, we look forward to helping you!!..

3 years, 2 months ago kom87
Participant

Issues still exist, how can I get normal quality images right from the start? I did not buy your theme for its code, but for design.
Link is expired and why should I pay additional? Strange policy. Waiting for the working link.

3 years, 2 months ago Design Themes !!!
Keymaster

Hi.,

Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy the license.

Please refer : https://prnt.sc/ka_UFbMKvaJr

3 years, 2 months ago kom87
Participant

Provide the link

3 years, 2 months ago Design Themes !!!
Keymaster

Hi.,

Image Link : http://docs.wedesignthemes.com/image-link/adventor.txt

Thank you, we look forward to help you!!..

3 years, 2 months ago kom87
Participant

Sorry, to much work, can I get an refund?

3 years, 2 months ago kom87
Participant

and it is getting out of my budget

3 years, 2 months ago Design Themes !!!
Keymaster

Hi.,

Sorry but we cannot provide a refund in this case.
3 years, 2 months ago kom87
Participant
Hope nobody will buy this theme 🙂 Good luck
- This reply was modified 3 years, 2 months ago by kom87.
3 years ago josimarsantoslima
Participant
Hi there,
i am getting this error when opening my website:

Fatal error: Uncaught Error: Class ‘Elementor\Scheme_Color’ not found in /home/customer/www/ramosdafrica.com/public_html/wp-content/plugins/adventor/modules/shortcodes/elementor/widgets/counter/class-widget-counter.php:119 Stack trace: #0 /home/customer/www/ramosdafrica.com/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(2280): Elementor_Counter->_register_controls() #1 /home/customer/www/ramosdafrica.com/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(494): Elementor\Controls_Stack->init_controls() #2 /home/customer/www/ramosdafrica.com/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(177): Elementor\Controls_Stack->get_stack() #3 /home/customer/www/ramosdafrica.com/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(300): Elementor\Widget_Base->get_stack() #4 /home/customer/www/ramosdafrica.com/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(2369): Elementor\Controls_Stack->get_controls() #5 /home/cu in /home/customer/www/ramosdafrica.com/public_html/wp-content/plugins/adventor/modules/shortcodes/elementor/widgets/counter/class-widget-counter.php on line 119

I have installed some of the plugins updatesyou currently have on your available however 3 of them are not available for download : JETMENU; JETPOPUP AND JETTHEMECOLORCORE.

Can you please help?

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- This reply was modified 3 years ago by josimarsantoslima.
3 years ago Design Themes !!!
Keymaster

Hi josimarsantoslima.,

Kindly, send us your site credentials (WP &FTP access logins) details by marking “Set as private reply” so that we can receive your details in private and check the issue.

3 years ago josimarsantoslima
Participant

This reply has been marked as private.

3 years ago Design Themes !!!
Keymaster

Hi Josimarsantoslima.,

Thanks for sharing the credentials. We have fixed and resolved your issue. Kindly have a look.

Let us know if you have any queries or issues. We are happy to help you!

Your valuable rating is important to us. It will make us happier and more energetic to help and support valuable clients like you.

Kindly, rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end 🙂

Thanks!!

Moving forward to help you!!

3 years ago Design Themes !!!
Keymaster

Hi Josimarsantoslima.,

Hope your issue is resolved and everything is going well. Your rating will be helpful for us to improve our customer service.

Don’t forget to place your worthy ratings and leave an amazing review on the ThemeForest. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end 🙂

Thanks!!