Having an issue with installing the demo content on my staging site using Unyson. Everything has downloaded fine. All the website parameters are updated. Ive deleted and reinstalled the plugin. I still get an executive error. check log message when trying to install the demo (seems it gets stuck in the process). Checked log and there is nothing.
Please help!!
I sent my login information through the contact link provided in the other thread.
Kindly, mail us your site credentials marked as “set as private reply” (WordPress admin login (Domain Name, Admin username, and Admin password) & FTP access login details ( FTP Host, FTP Username, FTP Password)) so that, we can check the issue.
The short code used in this https://prnt.sc/rpw4rh is not our short-code. You have used some other third party plugin the issue may due to that. So please check at your side.
I disactivated all the plugins that were from before this theme was installed. I tried to edit the main page to remove the short codes but I cannot access it. Can you go in and remove it? It’s fine if you remove the contents in the page. I just want the Demo to load.
We Love to Deliver Useful and Easy to Customize WordPress Themes for Our Clients…
Monday to Friday
9.00 A.M. to 6.00 P.M.(IST) UTC/GMT +05:30
We aim to answer all questions within 24 hours.In some cases the waiting time can be extended to 48 hours.Support requests sent during weekends or public holidays will be processed on next Monday or the next business day.
We appreciate your patience and thank you for understanding.
