Demo Content Install import issue

[e2logy123]

Hi,

We have purchase theme and try to import demo content install the data from the them. But when we click on live preview it will redirect to the other URL. Kindly check and revert asap. https://dtthemes.kinsta.cloud/a-for-apple/

[Design Themes !!!]

Hi e2logy123.,

To investigate the issue we request you share your site’s WordPress and ( FTP or Cpanel )login credentials and mark it as a private reply so that we can debug your site to fix the issue.

Please have a look: https://prnt.sc/WNHNlyG1d5Lg

Thank you!

[e2logy123]

Hi Design Themes,

Can we have a Zoom call or a Meet call to solve this issue?

[Design Themes !!!]

Hi There.,

Sorry for the inconvenience, we currently do not offer support via Zoom calls or Google Meet. Please provide your WordPress and FTP login credentials so that we can proceed with importing the demo content onto your site.

[e2logy123]

Hi,

We cannot share the details because the details are confidential and provided by the client. Please let us know an alternate solution so we can resolve this issue asap.

[Design Themes !!!]

Hi There.,

Please provide detailed information about your query along with relevant screenshots or a short video to help us understand it clearly. This will enable us to provide you with a better solution.