Critical error when installing and then activating bundled plugins

[ppweb-support1215]

I am using AWS lightsail bitnami wordpress. I have set all required php params. When i activate our themeforest framework, my wordpress instance encounters a critical error. How do i fix it?

[Design Themes !!!]

Hi There,

Please send us your website credentials, including WP and FTP access logins. To ensure your privacy, please mark your reply as “private”. We will use this information to investigate the issue you are experiencing.

For reference, please visit https://prnt.sc/IwGbWXhl4Yfs.

Thank you.

[ppweb-support1215]

I solved it using an ubuntu machine and wordpress docker image. Now, after i instaled the theme and activating it, it shows me the blog page as the home page. How do I get the same home page as the preview? Also do I have to install all bundled plugins?

[ppweb-support1215]

Also which theme do I use? Cosma or Cosma Child?

[Design Themes !!!]

Hi There.,

Please activate the Cosma Theme / Cosma Child Theme on your site as per your requirement.

To set Homepage, navigate to WordPress Dashboard -> Settings -> Reading Settings -> Static Pages -> Homepage -> Select Homepage from the dropdown

Thanks!!

[ppweb-support1215]

There is no homepage as shown in the live preview of the site in my dropdown.

The only options available are – Cart, Checkout, My Account, Sample page and Shop.

How do I get the same website as the live preview?

[ppweb-support1215]

Hello. Any updates? I need to make the homepage? Will i find the files in the theme code? Is it a configuration error in my part? Can you please guide me. I am new to wordpress, but I know frontend and a bit of php.

[Design Themes !!!]

Hi.,

To import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/

Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/

Thank you!

[ppweb-support1215]

Do i use the bundled unyson plugin? Unyson is not available on the wordpress plugin repo.

[ppweb-support1215]

Data importer is not available on the bundled unyson plugin.

[Design Themes !!!]

Hi.,

Please send us your website credentials, including WP and FTP access logins. To ensure your privacy, please mark your reply as “private”. We will use this information to import the demo data for you.

For reference, please visit https://prnt.sc/IwGbWXhl4Yfs.

Thank you.

[ppweb-support1215]

This reply has been marked as private.

[ppweb-support1215]

This reply has been marked as private.

[ppweb-support1215]

Also if you could explain/write what you did it would be very helpful 🙏. It doesn’t have to be long, I worry i will lose this wp directory and then I would’ve to disturb you again.

[Design Themes !!!]

Hi There.,

Sorry, we couldn’t access your website as the site appears to be unreachable.

Refer: https://prnt.sc/C5Qiq2VyP2AF , ( ‘Site can’t be reached Error’).