Can’t install demo content

[khewdev]

Website is hosting under hostinger

[Design Themes !!!]

Hi.,

Thank you for reaching out to us. We hope everything is working as expected. If you encounter any difficulties, feel free to let us know—we’re happy to assist you!

[Design Themes !!!]

Hi There.,

Thank you for sharing the information. We have reviewed your screenshot, and it seems that the demo is only partially imported on your site.

Kindly send us your WordPress login credentials so that we can reset the site and reimport the demo data for you.

Thank you!

[khewdev]

This reply has been marked as private.

[Design Themes !!!]

Hi there.,

You can just reset and reimport the demo data by following steps.

Step 1: Install and activate the WP Reset plugin.

Step 2: Please take backup if you made any changes resetting the site will delete all your previous changes.

Step 3: Reset the site using the WP reset plugin.

Step 4: Navigate to the Plugins Install all required plugins.

Step 5: Navigate to the Tools > Demo Content Install > There you can import the demo data again.

Refer: https://prnt.sc/KFeuttkMpQ74

If you still facing the same difficulties, please share your WP login with us by marking as private so that we can check and import the demo data for you.

Thank you.

[khewdev]

Hey Support,

I had successfully imported the demo content. But there is one issue for product page, the carousel is not working fine.

Could we please communicate through email as this portal is so troublesome for attaching images?

[Design Themes !!!]

Hi There.,

We need to investigate the issue from our end, could you please share your WordPress admin login and FTP credentials so we can check and provide a solution? details by marking “Set as private reply” so that we can receive your details in private

Please refer: https://prnt.sc/oOZUKM_CSXOH

Please share any relevant screenshots or screen recordings to help us investigate further.

Utilize any of the following websites to capture the screenshot and provide the image URL

https://www.dropbox.com/

https://snipboard.io/

Home

Alternatively, you can send your request directly to us via email at [email protected]

Thank you!