Viewing 4 posts - 1 through 4 (of 4 total)
You must be logged in to reply to this topic.
I have accidentally purchased the theme as this was previously added on the cart. Right now I do not need that theme so I want the refund. Also I haven’t downloaded and used the product code anywhere as well.
Hi There,
Please share your purchase code or the license certificate to confirm the theme purchase. To ensure your privacy, please mark your reply as “private”. We will use this information to investigate the issue you are experiencing.
For reference, please visit https://prnt.sc/IwGbWXhl4Yfs.
Thank you.
Hi.,
Please send your refund request via: https://help.market.envato.com/hc/en-us/requests/new
Regarding the Refund, We do not set the terms and conditions for refunds, they are set out by Envato exclusively => https://bit.ly/2poAHsz
You must be logged in to reply to this topic.
We Love to Deliver Useful and Easy to Customize WordPress Themes for Our Clients…
9.00 A.M. to 6.00 P.M.(IST) UTC/GMT +05:30
We aim to answer all questions within 24 hours.In some cases the waiting time can be extended to 48 hours.Support requests sent during weekends or public holidays will be processed on next Monday or the next business day.
We appreciate your patience and thank you for understanding.