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Hi,
I’m using the elements accordion and Toggle in a page but I’m having an issue withe the behaviour of both.
When I displeay a section with long text (like two times the height of the screen) when I scroll down to see all the text it doesn’t show all it “Stops” and doesn’t scroll down more. If I open another section with less text I can scroll down again until the footer, but If I open again the section with long text the issue appears again.
The same behaviour I can see in the toogle element.
I also replicated this issue whith Toggle Element when I open a section that is close the footer.
The same problem happens in Mozilla and Chrome.
Best Regards.
Hi.,
Can you please send page link of your issues. We will help you.
Hi,
Of course, you can see the issue in the next link https://alarmasisisa.com/servicios/, when you open the Tab “Alarmas para Negocio”.
After I wrote this issues I got another, in the HOME page of the same site the footer is not show complete it only show like the 50% top of the footer, and only happens in Home page. Can you check the same in this post or do I need to open another?
Best Regards
Hi.,
Kindly, send us your FTP and WordPress admin details by marking “”Set as private reply””. So that, we can receive your details in private and we will fix your issues.
Hi.,
Fixed your issue. Clear your cache and check it here – https://alarmasisisa.com/servicios/
Hi,
I checked and the problem is fixed. Thanks!!.
Could you let me know the reason and solution?, so I can check it and fix it if happens again.
I saw there is a update for “Kirki Toolkit” v 3.1.3, If I update this plugin this issue will appears again?
Best Regards
Hi.,
Issues occur because of “Nice Scroll”. Get into wp-content / themes / Kanni / framework / js / custom.js and commented following lines – https://prnt.sc/sk97ob
You can update kirki and it won’t affect anything.
Hi.,
Hope your issue is resolved now. If still facing any kind of issues or need any support for this theme, kindly get back to us. We are happy to help you
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